Operation- Capacity Plan Term Paper Example | Topics and Well Written Essays - 500 words

Operation- Capacity Plan - Term Paper Example Below is the demand forecast for the annual users, average monthly visitors and average daily users (Kerzner, 2009). The manager will also provide front desk and house keeping services during the day in case of peak demand. 168 hours per week. An average of 266 customers to be served per week. The above figures will an average of 2 customers per hour. The revenue per customer per hour is $ 11.51. Total revenue per hour will be $ 23.02. In sales forecasting, we utilized the product concept test. The first step was to collect information through questionnaires to travelers in the airports. We also surveyed business air travelers in order to gain knowledge on the expected sales volumes of the business. A total of 150 responses were collected. Step four: the fourth step involved determining the sales potential, which is the number of people likely to utilize the pods at the airport. Since no competitors in the market, we assumed that the market potential will remain 14,000 customers per annum. Below is a calculation of the expected amount of dollar spent by each customer per year. We assume that each customer will spend an average of three hours in the pod and will use the service five times in a